Privacy Policy for Cafe Vortex
Last updated: 09/11/2025
Welcome to Cafe Vortex. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website (cafevortex.in) and related services. By using our website, you agree to the practices described below.
1. Definitions
- “We”, “Us”, “Our” refers to Cafe Vortex.
- “You”, “Your”, “User” refers to any visitor or user of our website.
- “Personal Data” / “Personal Information” means any information that identifies or can reasonably identify an individual — for example name, email address, phone number, IP address, browser/device information, etc.
2. Information We Collect
We may collect the following types of information when you use our website:
a) Information you provide directly
- Name, email address, phone number — e.g. when you contact us, send inquiries, or fill out contact/booking/order forms.
- Other contact or identification data (address, city, postal/ZIP code, if required for bookings or deliveries).
b) Usage & Technical Data (automatically collected)
- IP address, browser type and version, operating system, device type.
- Website usage data: pages visited, date/time of visit, time spent, referring pages, and other diagnostic data.
- Cookies or similar tracking technologies, if applicable (see Cookies section below).
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and maintain our website and services (e.g. processing bookings, responding to inquiries).
- To communicate with you — e.g. via email, phone, or other contact about your orders, requests, or feedback.
- To improve the website and user experience (e.g. understand how users use the site, make improvements).
- For marketing and promotional purposes (e.g. sending updates, special offers or news), only if you have given your consent.
- To comply with legal obligations, resolve disputes, and enforce our policies (if required).
4. Legal Basis & Consent
When you submit your personal data through our website (contact form, booking form, newsletter sign-up, etc.), you are giving us consent to collect and process that data for the purposes described above.
If we collect usage or technical data (e.g. via cookies), we will inform you and — wherever required — obtain your consent before doing so.
5. Data Sharing & Disclosure
We will not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your data in the following limited circumstances:
- With our service providers (for example: payment processors, hosting providers, analytics providers, email service providers) — but only to help us operate our website or provide services.
- If required by law or in response to lawful requests by public authorities (e.g. court orders, government regulations).
- In connection with a merger, sale, reorganization, or transfer of business — in which case you will be notified before any change of ownership or control takes place.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected (e.g. to process your booking or inquiry, maintain records, respond to requests) — and for any additional period required by applicable law.
After that, we will securely delete or anonymize your information.
7. Cookies and Tracking Technologies
Our site may use cookies or similar technologies to collect usage data and improve your experience.
- You may choose to disable or block cookies via your browser settings — but note that some parts of the site may not function properly if you do so.
- If we use cookies for non-essential purposes (e.g. analytics, marketing), we will ask for your explicit consent before setting them.
8. Security Measures
We adopt reasonable technical and organizational measures to protect your personal data from unauthorized access, modification, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure — we cannot guarantee absolute security.
9. Your Rights
Depending on applicable law, you may have the right to:
- Access the personal data we hold about you.
- Request correction or update of your personal data if it is inaccurate or incomplete.
- Request deletion or erasure of your personal data (subject to legal or business-need exceptions).
- Withdraw your consent to marketing communications at any time (e.g. unsubscribe from newsletters).
To exercise these rights, please contact us via the “Contact Us” page or at the email address provided below.
10. Children’s Privacy
Our website and services are not intended for children under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has submitted personal information to us, please contact us so we can delete that information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time (for example, as our services evolve or to comply with legal changes). When we do, we will revise the “Last updated” date at the top of this page.
We encourage you to review this policy periodically. Continued use of our website after changes will signify your acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding your personal data or this Privacy Policy, you may contact us at:
Cafe Vortex
Email: [manishreddy4200@gmail.com]
Address: [# 59 Marathahalli Main Road, Bengaluru, 560037]
Notes for Implementation / Compliance (for internal reference)
- Since you operate in India, ensure your policy aligns with relevant Indian laws (for example, under the Digital Personal Data Protection Act, 2023 (DPDP Act) and preceding rules under the Information Technology Act, 2000 / its 2011 rules. (Apar Law)
- Use clear, easy-to-understand language so visitors can easily see what data is collected and how it’s used. (The Legal 500)
- Make the Privacy Policy easily accessible — e.g. via a link in the website footer or main menu. (Centre for Internet & Society)